Privacy Policy

Last updated: December 23, 2024

1. Introduction

Yieldeck ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

Account Information: Name, email address, phone number, and password
Property Information: Property addresses, unit details, and related documentation
Tenant Information: Names, contact details, and lease-related data
Financial Information: Payment details, rental amounts, and transaction history
Identity Verification: Government-issued ID for electronic signature verification

Automatically Collected Information

We automatically collect certain information when you use our platform:

Device and browser information
IP address and location data
Usage patterns and preferences
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

Provide and maintain our property management services
Process electronic signatures and lease agreements
Send service-related communications
Improve our platform and user experience
Comply with legal obligations
Detect and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Contractual Necessity: To provide our services as agreed
Legal Obligation: To comply with applicable laws
Legitimate Interests: To improve our services and prevent fraud
Consent: Where you have given explicit consent

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third parties that help us operate our platform
Legal Authorities: When required by law or to protect our rights
Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal data for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

For lease-related documents, we retain data for a minimum of 6 years after the end of the contractual relationship, as required by Spanish law.

7. Your Rights Under GDPR

You have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Limit how we process your data
Portability: Receive your data in a structured format
Object: Oppose certain processing activities
Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at privacy@yieldeck.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Secure data centers within the European Union

9. International Data Transfers

Your data is stored and processed within the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

10. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze platform usage
Improve our services

You can manage cookie preferences through your browser settings.

11. Children's Privacy

Yieldeck is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our platform.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@yieldeck.com

Data Protection Officer: dpo@yieldeck.com

Supervisory Authority: You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.