Cookie Policy

Last updated: December 23, 2024

1. Introduction

This Cookie Policy explains how Yieldeck ("we", "us", or "our") uses cookies and similar technologies when you visit our website and use our property management platform. By using Yieldeck, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences and improve your browsing experience. Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period).

3. Cookies We Use

Yieldeck uses the following types of cookies:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our platform. They enable core functionality such as:

• __cf_bm: Cloudflare bot management cookie (set directly by Cloudflare) to manage incoming traffic that matches patterns of potentially malicious bots
• cf_clearance: Cloudflare security cookie to verify that access to the website is being made by a human
• JPoor8uLU6NZ6yuFwyU9IVjKD695kxtBazB47xq0: Session cookie for maintaining secure user state
• cc_cookie: Stores your cookie consent preferences

3.2 Functional Cookies

These cookies help us provide enhanced functionality and personalization:

• locale_preference: Stores your language preference when you manually switch languages
• _bento_session: Maintains your session state for Bento features
• _chatwoot_session: Manages chat widget session and preferences
• cw_conversation: Stores chat conversation identifiers
• cw_d_session_info: Maintains chat widget configuration and state

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website:

• AMP_60e8a42bbc: Analytics cookie for understanding user behavior
• AMP_MKTG_60e8a42bbc: Stores marketing attribution data
• ph_current_instance: PostHog analytics configuration
• ph_current_project_name: PostHog project identifier
• ph_current_project_token: PostHog authentication token

3.4 Payment Processing Cookies

These cookies are essential for processing payments:

• __stripe_mid: Stripe payment processing cookie for fraud prevention

4. How We Use Cookies

We use cookies to:

• Keep you signed in to your account
• Remember your display preferences
• Ensure the security of your session
• Improve the performance and functionality of our platform

5. Third-Party Cookies

Currently, Yieldeck does not use third-party cookies for advertising or tracking purposes. If this changes in the future, we will update this policy and obtain your consent where required.

6. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to manage cookies through their settings. You can:

• View cookies stored on your device
• Delete all or specific cookies
• Block cookies from all or specific websites
• Set preferences for first-party and third-party cookies

Please note that blocking essential cookies may affect the functionality of our platform.

Specific Cookie Controls

• Appearance cookie: You can change your theme preference at any time in Settings > Appearance
• Sidebar cookie: Your sidebar preference is automatically updated when you toggle the sidebar
• Locale cookie: You can change your language preference in Settings > Profile

7. Cookie Retention

Our cookies are retained for the following periods:

8. Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the right to:

• Access information about the cookies we use
• Withdraw your consent to non-essential cookies
• Request deletion of your data

For more information about your data protection rights, please see our Privacy Policy.

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform.

10. Contact Us

If you have any questions about our use of cookies, please contact us at legal@yieldeck.com.